FAQs

What to Bring

Do we need our passports?
There is much confusion about this. As of 11/20/06, the answer is: No.

Here is what the US Gov’t web site states as of 11/20/06;

Under the Western Hemisphere Travel Initiative (WHTI)

The proposed implementation timeline has two phases:

  • In January 2007, ALL persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean, and Bermuda will be required to present a valid passport, Air NEXUS card, or U.S. Coast Guard Merchant Mariner Document.
  • As early as January 1, 2008, ALL persons, including U.S. citizens, traveling between the U.S. and Canada, Mexico, Central and South America, the Caribbean, and Bermuda by land or sea (including ferries), may be required to present a valid passport or other documents as determined by the Department of Homeland Security. While recent legislative changes permit a later deadline, the Departments of State and Homeland Security are working to meet all requirements as soon as possible. Ample advance notice will be provided to enable the public to obtain passports or passport cards for land/sea entries.
    http://travel.state.gov/travel/cbpmc/cbpmc_2223.html

Can we bring food and drinks?
Bring all you want. There is no restrictions at the border and each unit has a full-size kitchen. Its also smart to travel across the desert with plenty of water.

Can you recommend some restaurants?
Exploring all the restaurants in Rocky Point is one of the fun things to do. The resort has a great bar and grill and there are others popping up near by every month.

Should we bring linen and towels?
The units are fully furnished. You should bring towels and beach chairs for your time spent away from the room, but otherwise the units have all wears, linens and supplies.

What type of kitchen wears and utensils are available?
Each unit is privately owned and so the inventory will vary slightly. By in large, the units all have the basics for preparing traditional meals. Owners are free to elaborate about these type of furnishings on their profile so you are welcome to look around at View Units.

I know Las Palmas doesn't allow pets, but can we bring a very small, very very well-trained dog?
Nope!

Payment

Do you accept AmEx or Discovery Card?
Sure do.

My CC Statement doesn’t say the charge is from Las Palmas, whats up?
Welcome to Mexico! It often depends on your bank and/or if you were in Mexico when you charged the card. All CC charges will show up as either Las Palmas or Reservations Online, LLC which is our U.S. partners that handle reservations.

I paid with a check and haven't received my deposit back. What's the deal?
Checks are returned approximately 12-15 days after your stay. If you have not received your check and it has been 15 days, please send an e-mail to: Las Palmas Accounting Department

Travel

Will my cell phone work in Rocky Point?
Some do, some don't. Regardless, you'll likely be roaming so fees will incur.

How far is it from Las Palmas to town?
Sandy Beach is just outside of town. We are a 10 minute drive from the Old Town district

Where is the airport?
Rocky Point has no commercial airport. The nearest is Phoenix or Tucson